Most louvered pergolas and large patio furniture sets ship within 5 to 10 business days due to their size and careful packaging. Smaller items like fire pits and heaters typically arrive within 3 to 7 business days. You will receive a tracking number by email as soon as your order ships.

Yes, we provide free shipping on all orders over $100. Since most of our outdoor living products meet that threshold, the majority of orders qualify automatically. For any order under $100, shipping costs are calculated at checkout based on your location.

We accept returns within 30 days of delivery for items in their original, unassembled condition and packaging. Simply contact our team with your order number and we will walk you through the process. Please note that due to their size, pergolas and large furniture sets may require freight return arrangements.

Absolutely. If you need a different size or finish, reach out to us within 30 days of receiving your order. We will arrange a return for the original item and help you place a new order for the correct version. Exchanges for in-stock items are typically processed within 2 to 3 business days.

Our louvered pergolas are built with weather-resistant materials designed to handle rain, sun, and wind. The adjustable louvers let you control shade and airflow, making them comfortable year-round. Each product listing includes specific material details and wind-load ratings so you can choose the right model for your climate.

We carry fire pits in both propane and natural gas options, and our infrared patio heaters are available in electric and propane models. Each product page specifies the fuel type, BTU output, and coverage area. If you are unsure which option suits your patio best, our team is happy to help you compare.